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Jw Marriott Cancun Resort & Spa, Cancun

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From448US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Mexico, 77500

JW Marriott Cancun Resort & Spa is a luxurious AAA Five Diamond Award winner located in the heart of Cancun's Hotel Zone, featuring stunning views of the Caribbean Sea. The resort presents a blend of upscale accommodations and exquisite dining options, coupled with a commitment to guest safety through stringent cleanliness measures. It is an exceptional getaway known for its Mayan-inspired spa and extensive range of amenities.

Location

Situated in Cancun's popular Hotel Zone, the resort is easily accessible to local attractions like Playa Delfines and interactive museums. Guests can enjoy nearby scenic spots and vibrant nightlife while being just steps from the turquoise waters of the Caribbean.

Rooms

The resort offers spacious accommodations, including mid-tier rooms and luxurious suites. Many rooms feature private balconies with ocean views. Amenities include a minibar, air conditioning, and marble bathrooms, ensuring a comfortable stay.

Eat & Drink

Dining at JW Marriott Cancun includes five international restaurants serving cuisines like Italian, Spanish, and Thai. Signature dishes include handmade pasta, freshly baked pizzas, and exotic desserts. Guests are encouraged to enjoy craft cocktails from the JW Lobby Bar's unique margarita selection.

Leisure & Business

The resort features an exclusive Mayan-inspired spa with signature treatments and a wellness center equipped with an indoor heated lap pool. Outdoor pools, including an infinity pool with ocean views, offer relaxation and leisure activities, while tennis courts and fitness classes are also available.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Premium Deluxe King Room
Max:
3 persons
43 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Deluxe King Room
Max:
3 persons
43 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Deluxe Double Room
Max:
4 persons
43 m² 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Cancun 6.9 mi
Airports
Cancun (CUN) 11.1 mi
Isla Mujeres (ISJ) 19.9 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Tennis court

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's pool
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Mexico, 77500
Map view
street view
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Mexico, 77500
Nearby
Cancun Golf Club at Pok Ta Pok
1400 ft
Beach
Playa - Beach
1700 ft
Restaurants
Gustino Italian Grill
100 ft
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Sedona Grill
1300 ft
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Hard Rock Hotel
1700 ft
Boulevard Kukulcan Km 14.5
Ciao
1700 ft
At the Hard Rock Hotel
Fred's House
1200 ft
Blvd Kukulcan km 14. 5 Zona Hotelera Hotel Zone
Sasi Thai
1800 ft
Blvd Kukulkan
Mikado
1900 ft
Boulevard Kukulcan 2a Etapa
Sacbe Beach Shack
1000 ft
Mz. 53
The Blue Water Grill
1700 ft
Blvd. Kukulcan Km. 14.5 Zona Hotelera

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the resort and would come back
8.6/10
Great
Rooms
7.2
Location
8.8
Service
6.6
Dining
6.4
Guest reviews
8.6/10
based on 5 reviews
4.5/5 based on 662 reviews
9.0
9.0/10based on 563 reviews
#70 of 269 hotels in Cancun based on Tripadvisor
Alexander
United States of America, November  2024
8.4/10

The hotel was a nice escape with a great infinity pool and friendly staff that made me feel special. The rooms were comfortable, although the ocean view wasn’t as spectacular as I hoped, and the dining options were decent but could use more variety. One downside was the cost of everything, which felt a bit high for what was offered.

Rooms
7.0
I enjoyed my stay in a comfortable room that had nice turn-down service, but the ocean view was only so-so and I didn’t get to see any sunrises or sunsets.
Service
9.0
The service was fantastic, with friendly staff members like Yasmin and Walter making everything a pleasant experience. They were always ready to help with anything I needed.
Location
9.0
I loved the location; it felt secluded yet was just a ten-minute taxi ride from the bustling downtown, and right on the beautiful beaches of Cancun.
Dining
7.0
Dining options were good, with a nice selection at the Sedona Grill, but I would have liked to see a bit more variety overall.
Facilities
10.0
The infinity pool was spectacular and well-maintained, adding a luxurious touch to my stay.
Eric
United States of America, October  2024
7.2/10

I had a great stay at the hotel. The rooms were spacious and well-serviced, making for a comfortable experience. Staff was friendly and genuinely helpful, though the service at times could be a bit slow. The location was brilliant, being close to attractions, but the dining options didn't quite meet my expectations in terms of variety. Overall, it was worth the price, but I think they could improve on the dining experience.

Rooms
8.0
The rooms were spacious and well-serviced for three people, and included extra amenities like water and robes.
Service
7.0
The staff was friendly and very helpful, although there were instances of slower service that could be improved.
Location
9.0
The hotel had a fantastic location, but it was a bit separated from the town by a police checkpoint.
Dining
5.0
The dining experience could have been better; while there were a few good options, I found it lacking in variety and taste compared to other meals.
Facilities
7.0
The overall facilities were nice, though I did feel the pool area could use a little bit more attention.
Marc
United States of America, October  2024
7.6/10

I had a mixed experience at the hotel. On one hand, the location was excellent, right by the beach and close to amenities. The service was friendly, but there were issues with shuttle costs and a lack of coordination among staff. The rooms were above what I expected in terms of comfort, yet the noise level was disruptive. Dining was a highlight with a great breakfast selection, although I faced long wait times for dinner. Overall, there's good value for money, but the noise and service inconsistency could use improvement.

Rooms
7.0
The rooms exceeded my expectations in comfort, although they were quite noisy, making conversations difficult.
Service
6.0
The staff was friendly, but there were some issues with the shuttle service and lack of coordination at the front desk.
Location
8.0
The hotel is in a fantastic location, right next to the beach but the area itself felt a bit limited in entertainment options.
Dining
7.0
Dining was an enjoyable experience, particularly the breakfast, but I had to endure a lengthy wait for dinner seating.
Facilities
8.0
The amenities were decent, and the pool area was well-kept, providing a nice space to relax.
Timothy
United States of America, August  2024
6.6/10

I had a mixed experience at this hotel. The location is excellent right on the main beach and very clean with friendly staff. The rooms offered a nice view but felt a bit old and moist. On the downside, the service could be more attentive, and I was disappointed with the dining options, particularly breakfast. Overall, it's a decent place but not without its flaws.

Rooms
6.0
The rooms had a nice view on the upper floors but felt quite old and a bit moist.
Service
5.0
The service was not very attentive, but the staff was generally friendly and accommodating.
Location
9.0
The location is fantastic, right on the main beach and very accessible to local attractions.
Dining
6.0
Dining was a bit pricey for what you get, and the breakfast options were nice but still not worth the cost.
Facilities
7.0
The facilities were adequate, but they didn't stand out as exceptional.
Bill
United States of America, August  2024
7.4/10

My stay at the hotel started off a bit rocky since the room wasn't ready when I arrived after a long day of travel. Once I got settled, the rooms were lovely and very spacious, making up for that initial inconvenience. The staff was generally friendly, but the service at the restaurant was a bit slow and messy, which was disappointing. On the plus side, the location was excellent, being away from the touristy area but still just a short taxi ride away. Overall, it was a decent stay with some minor hiccups.

Rooms
8.0
The rooms were lovely and spacious, but I had a bit of a struggle since my room wasn't ready upon arrival.
Service
6.0
Most of the staff were friendly, but the service at the restaurant left much to be desired as they were slow and mixed up my orders.
Location
9.0
The location is great, just away from the busy downtown but only a short taxi ride to get there.
Dining
7.0
The restaurant's buffet had a good variety, but I found the wait times to get seated to be quite frustrating.
Facilities
7.0
The hotel facilities were nice, though nothing overly luxurious stood out.
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Rooms and Guests2 Guests, 1 Room